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Salvatori Food Service is a wholesale butchers based in Kent, supplying high-quality meats and catering products to businesses across Kent and the South East. Founded in 1968, Salvatori has been a trusted supplier for over 50 years, working with schools, restaurants, and caterers to deliver exceptional products and service.
Salvatori faced significant challenges in handling the large volume of orders from 200+ Londonbased schools. With 150+ head chefs often placing orders on Monday mornings, the process was overwhelming.
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Orders were placed by phone and email, then manually entered into Sage, consuming time and increasing errors.
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Chefs could only place orders during office hours, leading to Monday morning bottlenecks.
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Without a digital system, chefs had no real-time visibility into order status, causing uncertainty in meal planning.
With order volumes rising and operational inefficiencies increasing, Salvatori needed a scalable, automated solution.
To address these challenges, Salvatori partnered with My B2B Cloud to implement a branded mobile app, cloud-based ordering portal, and a custom Sage integration.
Head chefs at over 200 schools now place orders via the Salvatori-branded mobile app, providing:
✔ 24/7 Accessibility – Chefs now place orders on Sundays and late at night, avoiding the Monday rush.
✔ Faster, More Accurate Orders – Orders go directly into Salvatori’s system, reducing admin time and errors.
✔ Increased Order Frequency – The convenience of the app has led to additional supplementary orders throughout the week.
Some chefs prefer to place orders via laptop. The cloud-based ordering portal offers:
✔ Easy access from any device – Mobile, tablet, or desktop.
✔ Same streamlined experience – Works just like the mobile app.
✔ Eliminates manual order entry – Orders go directly into Salvatori’s system.
Salvatori had been managing products through Sage, but it was locally installed, requiring a custom integration with My B2B Cloud.
✔ Orders Go Straight to Sage – No manual data entry, saving time and reducing errors.,
✔ Invoices Automatically Generated – Orders are instantly processed into Sage.
✔ Tracks Ordering Trends – Orders are now placed earlier in the week, improving stock management.
✔ Better Planning & Insights – Salvatori can forecast demand based on ordering patterns.
✔ Improved Customer Communication – Instant updates to head chefs on order status.
Salvatori had unique business requirements, including:
✔ Postcode-Based Delivery Rules – Automated delivery slot assignments.
✔ Frozen Item Handling Rules – Special processing for temperature-sensitive products.
Unlike generic solutions, My B2B Cloud provided a fully tailored system, combining concierge
onboarding, ongoing support, and bespoke development
✔200+ Admin Hours Saved Per Month
✔Reduced Order Errors & Manual Data Entry
✔Increased Orders & More Weekend Sales
✔Better Planning & Business Insights
With My B2B Cloud, Salvatori has transformed its ordering process, reducing admin workload,
improving efficiency, and providing customers with a modern, seamless ordering experience
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